Privacy Policy for Text Messaging

Effective Date: 6/30/2020

Anchoring Hope Counseling ("we," "us," "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you opt in to receive text messages from us.

1. Information We Collect

When you opt in to receive text messages, we may collect the following information:

  • Your name

  • Your phone number

  • Any responses you provide through text messages

2. How We Use Your Information

We use your phone number and any provided information to:

  • Send appointment reminders

  • Share important practice updates

  • Provide customer support or respond to inquiries

3. How We Protect Your Information

We implement appropriate security measures to protect your data. However, text messaging is not a fully secure form of communication, and we advise against sharing sensitive personal or health information via text.

4. Opting In/Out/Help

  • Opt-In: By submitting your phone number, you agree to receive SMS messages. Message frequency may vary.

  • Opt-Out: You can opt out at any time by replying STOP to any message. After opting out, you will no longer receive non-essential messages.

  • Help: If you need assistance, reply HELP or contact us at [insert email/phone number].

5. Third-Party Sharing

We do not sell, rent, or share your information with third parties for marketing purposes. However, we may share your data as required by law or with service providers that help facilitate our text messaging service.

6. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

If you have any questions, contact us here.

Terms & Conditions for Text Messaging

1. Consent to Receive Messages By opting in to our text messaging services, you consent to receive SMS messages from Anchoring Hope Counseling. Message frequency may vary.

2. Message & Data Rates Standard message and data rates may apply based on your mobile carrier’s plan. Anchoring Hope Counseling is not responsible for any charges incurred.

3. User Responsibilities By opting in, you agree:

  • To provide accurate contact information

  • Not to use our text messaging service for unlawful or abusive purposes

  • That messages are informational and should not replace professional or emergency care

4. Opt-Out Process You can stop receiving messages by replying STOP at any time. If you experience issues, contact us here.

5. No Guarantee of Delivery We do our best to ensure timely message delivery, but factors such as network availability or carrier restrictions may cause delays.

6. Changes to Terms We reserve the right to modify these Terms & Conditions. Continued use of the service constitutes agreement to the updated terms.

For any concerns, please reach out to us here.