Online Counseling: Convenient Therapy Options at Anchoring Hope

Stephanie Strouth • June 27, 2025

What Is Telehealth, and Is It Covered by Insurance?

Telehealth, sometimes called telemedicine, is a form of long-distance communication between a patient and a counselor. It allows you to attend appointments without needing to visit the office—ideal for situations like sickness, convenience, or covid exposure. Telehealth can be used for counseling sessions at Anchoring Hope Counseling and can be provided across the state of Virginia!

To schedule an online counseling appointment, simply contact your provider and request to switch to telehealth. You'll access the appointment from our designated client portal, making the process straightforward and accessible. If you prefer online appointments, let your therapist know, and they’ll set them up for future sessions. If you are a new client, our entire process can be done virtually! Get started with our online interest form here.

A common question about telehealth is whether it’s covered by insurance. The answer depends on your specific insurance provider and plan. Since the pandemic, most insurance companies have expanded coverage for telehealth services to prioritize safety. However, coverage levels vary by provider and individual circumstances. You may contact your insurance carrier to ensure you have telehealth coverage.

The Pros and Cons of Telehealth
Like any service, telehealth has its pros and cons, which can vary depending on individual needs and preferences. Here’s a breakdown:

The Pros:
Time Management: Telehealth makes it easier to fit appointments into your busy schedule, whether you're at home or work.

Reduced Exposure: Telehealth minimizes exposure to illnesses, which is especially important for individuals with underlying health conditions.

Access to Specialists: You can consult with therapists who specialize in specific treatment areas without the hassle of long-distance travel, making it convenient for those with tight schedules or caregiving responsibilities.

Reminders: Telehealth platforms often send notifications for appointment times and medication reminders, reducing the likelihood of missed sessions (we provide these regardless of session location).

The Cons:
Data Security: Online platforms carry some risk of hacking or data breaches, which can make personal information more vulnerable than in-office databases. All platforms utilized by AHC are HIPAA-compliant; however, there is always risk with online activities.

Insurance Limitations: Not all insurance providers cover telehealth, potentially leading to out-of-pocket expenses. Be sure to check with your insurance to ensure telehealth is covered; however, we have not run into any issues since Covid.

In-Person Necessities: Some types of therapy are better conducted in-person especially when a clinician needs to follow client non-verbal cues. 

Relationship Limitation: At times, telehealth may feel less personal and be more difficult to form an initial relationship with your therapist. 

Technology Barriers: Telehealth relies on technology, which isn’t always accessible or user-friendly for everyone.

Shortened Sessions: Some individuals may feel inclined to end sessions early during online therapy, which can impact the overall effectiveness of counseling.

Choosing Between In-Person and Online Appointments
When deciding between in-person or online counseling at Anchoring Hope Counseling, the choice is entirely up to you. Each option offers unique benefits, and there is no “correct” answer—just what works best for your needs.

Consider factors such as your health, access to technology, location, relationship needs, and insurance coverage when making your decision. Whether in Wise, Abingdon, or virtually across Virginia through telehealth, Anchoring Hope Counseling is here to provide accessible, supportive care tailored to your preferences.

If you are outside of Virginia and need coping skills, search the Anchoring Hope app on Apple’s app store for therapist-approved coping skills to try out! Additionally, all current AHC clients have free access to the app. Current clients- message us through your TherapyPortal if interested!
By Stephanie Strouth July 9, 2025
Struggling with stress during a major life change? Learn practical ways to cope, when to seek counseling in Virginia, and how mental health medications may help. Take our free quiz to see if therapy is right for you.
By Stephanie Strouth June 27, 2025
Emotional meltdowns can feel overwhelming, leaving you unsure of how to regain control. Whether triggered by stress, anxiety, or past trauma, these intense moments can make it difficult to think clearly.
By Stephanie Strouth June 27, 2025
Finding the right therapist is an important step in taking control of your mental health…
By Stephanie Strouth June 27, 2025
For women, the journey to diagnosis is often a hidden battle, tangled in stereotypes and subtle symptoms that are easy to dismiss.
By Stephanie Strouth June 27, 2025
parenting, holidays, coparenting, divorce, two families, parental alienation
By Stephanie Strouth June 27, 2025
Learn how to understand the root of your trauma and how to discover how to grow from it.
By Stephanie Strouth June 27, 2025
“There is no “right” or “wrong” way to feel during the holidays.”
By Stephanie Strouth June 27, 2025
“Recognizing these gifts fosters contentment and can lead to greater resilience and happiness.”
By Stephanie Strouth June 27, 2025
“Your attachment style is shaped by how responsive, nurturing, and emotionally available your caregivers were during your early years.”
By Stephanie Strouth June 27, 2025
“Anxiety is a natural response from our body and mind, preparing us for situations that may bring uncertainty or fear, often triggered by stress, but sometimes, it can feel like it’s controlling us more than we are controlling it.”
More Posts

From Overwhelmed to Empowered, We’ll Help You Get There

You don’t have to navigate life’s chaos alone. At Anchoring Hope Counseling, we guide individuals across Virginia, just like you, who are ready to stop surviving and start thriving. Whether you're seeking therapy, mental health medication, or simply a fresh start, we’re here to help you reconnect with your most authentic self and reclaim your peace of mind.


We Have Physical Locations in Abingdon, Pennington Gap, & Wise, Virginia.

You’re Not Alone, Let’s Start Healing, Together.

What If Peace Wasn’t Just Possible, But Within Reach?

When life feels chaotic or heavy, it’s easy to lose sight of who you are and what you need. At Anchoring Hope Counseling, we meet you exactly where you are, without judgment, and help you reconnect with your strength, clarity, and self-worth.

Whether you're struggling with anxiety, trauma, relationships, or simply feeling stuck, we offer personalized care that empowers you to take control, feel grounded, and move forward with purpose.

You don’t have to do this alone. Let us walk beside you.

  • We Accept Most Insurances (Not Medicaid/Medicare)

    We accept Anthem, United/Optum, Cigna, and Aetna (plans through an employer, family member, or marketplace).  If you check your insurance portal to see if we accept your insurance, we may not show up on that directory. We do use insurance for individual sessions, but not for true couples/family therapy. If you wish to check your benefits prior to scheduling, you may complete a profile HERE. Call us at 276-298-5034 if you have additional questions. We also provide counseling at a private pay rate and can check your out-of-network benefits for policies we are not in network with. Unfortunately, Medicaid/Medicare does not have out-of-network benefits and will only pay for in-network providers. We are NOT in network with Medicaid/Medicare. 

  • 24/7 Support with Our Exclusive Mental Health App

    Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.
  • Comprehensive Care with On-Site & Virtual Medication Management

    Now offering psychiatric medication services through our compassionate board-certified PMHNP, available in-person in Abingdon and Wise, and by telehealth for clients across Virginia, including Pennington clients. Whether you're exploring treatment for anxiety, depression, ADHD, or trauma, you’ll receive personalized care that puts your voice first—never rushed, always respected.

  • A Truly Holistic Approach to Mental Health

    From Soundbed sessions and local wellness discounts to counseling, supervision, and engaging seminars, our services go beyond the norm. We care for the whole person, mind, body, and spirit, so you can experience lasting change, not just temporary relief.

10,000+

Therapy Hours Completed

89%

of Clients Achieved Their Goals

3

Physical Locations In SWVA

1,000+

Clients Recommend AHC

Exclusive Benefits for Your Holistic Well-Being

As part of our commitment to your overall well-being, we offer more than just counseling and medication management. Enjoy exclusive perks like free access to our Anchoring Hope app, discounts with our trusted partners, and savings on transformative Soundbed sessions. We believe in a holistic approach to care, ensuring that you receive a truly unique and enriching experience every step of the way.

Perks to Support Your Journey

We understand that true healing involves more than just the time spent in session. That's why we provide our clients with awesome extras designed to enhance your overall experience. From tools to manage everyday stress to special offers that promote relaxation and wellness, our perks are crafted to meet your unique needs. At Anchoring Hope Counseling, we’re here to ensure that your path to well-being is as smooth and supportive as possible. With us, you have access to:


  • In-house mental health medication management services
  • Free access to our Anchoring Hope app for coping skills
  • Special discounts with our trusted partner companies
  • Savings on relaxing Soundbed sessions


Our perks are designed to complement your counseling journey, providing additional tools and resources to help you achieve lasting peace and balance.


Psst! Not a client and still want the app?

Purchase it on the Apple app store!

Remember those “what color are you” quizzes?

Do I Need Counseling?