Online Counseling: Convenient Therapy Options at Anchoring Hope
What Is Telehealth, and Is It Covered by Insurance?
Telehealth, sometimes called telemedicine, is a form of long-distance communication between a patient and a counselor. It allows you to attend appointments without needing to visit the office—ideal for situations like sickness, convenience, or covid exposure. Telehealth can be used for counseling sessions at Anchoring Hope Counseling and can be provided across the state of Virginia!
To schedule an online counseling appointment, simply contact your provider and request to switch to telehealth. You'll access the appointment from our designated client portal, making the process straightforward and accessible. If you prefer online appointments, let your therapist know, and they’ll set them up for future sessions. If you are a new client, our entire process can be done virtually! Get started with our online interest form here.
A common question about telehealth is whether it’s covered by insurance. The answer depends on your specific insurance provider and plan. Since the pandemic, most insurance companies have expanded coverage for telehealth services to prioritize safety. However, coverage levels vary by provider and individual circumstances. You may contact your insurance carrier to ensure you have telehealth coverage.
The Pros and Cons of Telehealth
Like any service, telehealth has its pros and cons, which can vary depending on individual needs and preferences. Here’s a breakdown:
The Pros:
Time Management: Telehealth makes it easier to fit appointments into your busy schedule, whether you're at home or work.
Reduced Exposure: Telehealth minimizes exposure to illnesses, which is especially important for individuals with underlying health conditions.
Access to Specialists: You can consult with therapists who specialize in specific treatment areas without the hassle of long-distance travel, making it convenient for those with tight schedules or caregiving responsibilities.
Reminders: Telehealth platforms often send notifications for appointment times and medication reminders, reducing the likelihood of missed sessions (we provide these regardless of session location).
The Cons:
Data Security: Online platforms carry some risk of hacking or data breaches, which can make personal information more vulnerable than in-office databases. All platforms utilized by AHC are HIPAA-compliant; however, there is always risk with online activities.
Insurance Limitations: Not all insurance providers cover telehealth, potentially leading to out-of-pocket expenses. Be sure to check with your insurance to ensure telehealth is covered; however, we have not run into any issues since Covid.
In-Person Necessities: Some types of therapy are better conducted in-person especially when a clinician needs to follow client non-verbal cues.
Relationship Limitation: At times, telehealth may feel less personal and be more difficult to form an initial relationship with your therapist.
Technology Barriers: Telehealth relies on technology, which isn’t always accessible or user-friendly for everyone.
Shortened Sessions: Some individuals may feel inclined to end sessions early during online therapy, which can impact the overall effectiveness of counseling.
Choosing Between In-Person and Online Appointments
When deciding between in-person or online counseling at Anchoring Hope Counseling, the choice is entirely up to you. Each option offers unique benefits, and there is no “correct” answer—just what works best for your needs.
Consider factors such as your health, access to technology, location, relationship needs, and insurance coverage when making your decision. Whether in Wise, Abingdon, or virtually across Virginia through telehealth, Anchoring Hope Counseling is here to provide accessible, supportive care tailored to your preferences.
If you are outside of Virginia and need coping skills, search the Anchoring Hope app on Apple’s app store for therapist-approved coping skills to try out! Additionally, all current AHC clients have free access to the app. Current clients- message us through your TherapyPortal if interested!
